DefectDojo Commercial Support
10Security was founded by the creators of DefectDojo.
We offer commercial support and feature enhancements to provide a customized vulnerability management system to fit your organization.
Support Tiers
Annual Subscriptions
Plan hours may be used on remote support or feature development
Silver Support
What’s included:
Unlimted Tickets
3 Business Day Response Time
10 Plan Hours Included
Excludes Holidays
Gold Support
What’s included:
Unlimited Tickets
2 Business Day Response Time
30 Plan Hours Included
Excludes Holidays
Platinum Support
What’s included:
Unlimited Tickets
1 Business Day Response Time
60 Plan Hours Included
Excludes Holidays
Diamond Support
What’s included:
Unlimted Tickets
24 Hour Response Time
180 Plan Hours Included
Includes Holidays